Ian Goldman

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Ian Goldman is an expert software engineer and entrepreneur with extensive knowledge of point-of-sale systems, CRM, and inventory management. He co-founded Celerant Technology in 1999 with the goal of offering the most efficient and scalable turnkey POS platform to retailers that simplifies operations by integrating all aspects of management into a singular solution. The core of Goldman’s philosophy in running the company is that any edge in the retail environment can help drive traffic to a storefront, generate more revenue and develop positive customer experiences. With Goldman at the helm, Celerant has grown exponentially and become an industry leader in retail technology.

If You Can’t Beat Them, Join Them: Online Marketplaces

| Ian Goldman

Retailers tend to view online marketplaces such as Amazon or Walmart as threats; however, savvier retailers are shifting their mindset and starting to look at these conglomerates more as opportunities. Here is what you need to know about selling on a marketplace.

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

10 Ways to Boost Sales In 2017

| Ian Goldman

With the rush of holiday shopping and returns firmly in the rearview, it’s time to focus on hitting sales goals for 2017. Here are ways retailers can get ahead in 2017 and boost their sales.

Which Store Should You Ship From? All of Them.

| Ian Goldman

Second day delivery service for ecommerce orders anywhere in the U.S. is only possible for players with massive warehouses, robots, and drones, right? Wrong. Here are three ways to harness the fulfillment power.

How to Choose the Right POS Platform

| Ian Goldman

There are many reasons retailers find themselves shackled by point-of-sale platforms that no longer meet business needs. Find out how you can choose the right POS platform for your business.

Warehouse, distribution center, retail operations management, ecommerce

Automating the Web of Shipping Options

| Ian Goldman

Shipping cost and speed is reliant upon a number of factors like distance, package weight and size, so determining the fastest, cheapest way to ship an item is not a straightforward task. But there are features that you can look for in your ecommerce platform that simplify the process by doing much, or all, of the work for you.

Automated Fulfillment Optimizes Shipping and Avoids Errors

| Ian Goldman

The same technology that helped converge inventory levels has evolved and is now actually able to automate inventory management and fulfillment. By removing reliance on employees to track inventory, this makes mistakes less likely and allows order fulfillment from any location to orders on any channel. Thus omnichannel fulfillment is enabled, providing higher service levels to customers, more streamlined inventory management for retailers, and less stock tied up in expensive warehouses. Many retailers find that they are able to eliminate warehouses entirely and have retail locations function as mini-distribution centers.

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

Focus on the Ecommerce User Experience

| Ian Goldman

In essence, a positive user experience in the era of tablets and smartphones requires the same core components that have always factored into the formula for customer satisfaction. Here are three steps to perfecting the ecommerce user experience.

Buffalo Exchange Modernizes Vintage Stores with Custom Solution

| Ian Goldman

With over 25,000 unique SKUs and an average inventory turnover rate of 30 to 45 days, Buffalo Exchange’s leadership team knew it was time to automate or face becoming buried in a mountain of disjointed analog data that would not be helpful for strategic or operational decision making.