Webinars Archive

Step Up Your Fraud Prevention Approach in 2024

Free Live Webinar – In this webinar Multichannel Merchant and experts will look back at ecommerce fraud in 2023, and discuss the top fraud trends and strategies that can help you stay one step ahead of bad actors in 2024.

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Returns Challenges, Opportunities Covered in New Webinar

Always a thorny issue for retailers, returns has turned into quite the conundrum in 2023. New solutions are sprouting up every day, but the rising costs have ballooned. Meanwhile customer expectations around are rising, so where are we now? To help answer that question, we talk to Brian Kilcourse of Retail Systems Research, in this Multichannel Merchant webinar.

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Webinar: The Generative AI Genie is Out of the Bottle

Generative AI, better known by the OpenAI version called ChatGPT in Microsoft’s Bing search engine, is suddenly everywhere all at once, shaking up whole industries and offering to optimize pretty much every single business function and solve all your problems. But what’s it all about? Join our webinar on June 8 to find out.

Are Retailers Ready to Address Sustainability?

FREE ON DEMAND WEBINAR – Join Multichannel Merchant for this special webinar “Are Retailers Ready to Address Sustainability?” to hear insights from Brian Kilcourse, managing partner of Retail Systems Research. This webinar will kick off Multichannel Merchant’s Q2 Business Spotlight on Sustainability & Recommerce.

Delivering Personalized Experiences to Better Connect with the Customer

By delivering personalized experiences to better connect with its customers, LAWLESS Beauty has become one of the fastest-growing makeup brands in the world. In this Multichannel Merchant webinar, LAWLESS President Rachel Shelowitz and Amber Fullerton of One World Direct discuss the brand’s winning formula for CX success.

How to Foster Engagement Without Cutting Prices

Free Live Webinar – Join Chief Marketer along with Scott Lapp, Director, Incentives Marketing and George Long, Senior Director, Client Development both of Blackhawk Network and learn how to overhaul your customer acquisition, retention and loyalty strategy for 2023 and beyond.

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Strengthening Ecommerce Fraud Operations During Economic Uncertainty

As with any period of economic uncertainty, fraudsters find opportunities to exploit security blind spots, often driving fraud rates up across industries. In this free Multichannel Merchant webinar, joined by Sift, learn how to build business resilience and repeatable fraud management strategies as the threat level rises in a challenging time.

How Flexible Labor is Reshaping Ecommerce Fulfillment Operations

In ecommerce fulfillment, there’s a growing movement toward a more flexible workforce, driven by staffing challenges and a more empowered labor pool. This is having a massive impact and creating huge potential for operations management. Join us for this free live webinar featuring experts from flexible labor provider Instawork.