Getting DC Size Right
Apr 16, 2008 9:08 AM, By Jim Tierney
No multichannel marketer wants to be stuck with a distribution center that’s too small Excess capacity in a facility that’s too big is just as much of a problem. Just ask Lillian Vernon....
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Have HEART, Operations Execs
Apr 16, 2008 8:33 AM, By Jim Tierney
During his session “Are We Ever Going To Get It Right,” at NCOF in Orlando, FL, last week, Hill educated attendees about the aspects of HEART, which stands for humanistic, ethical, agile/acquisitive, responsive/resilient, and targeted. These basic fundamentals, he said, can improve your company’s performance and spark fulfillment and delivery excellence. ...
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American Eagle Outfitters on Cutting Labor Expenses
Apr 2, 2008 9:25 AM, By Jeff Morris
American Eagle Outfitters operates several distribution centers in North America, including a facility in Warrendale, PA, and a DC in Mississauga, Ontario, to service its Canadian stores. But the multichannel apparel merchant is most excited about its newest DC in Ottawa, KS, which is helping it reduce labor costs....
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Keeping DC costs at bay
Apr 1, 2008 12:00 PM, By Curt Barry
Need to cut costs? Who doesn't these days. While there's not much you can do about postage or paper prices, your DC is a prime area for reducing costs....
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Surviving seasonal peaks
Mar 11, 2008 10:51 AM, By Jeff Morris
The holiday order crush—assuming you had one last year—may seem like a long time ago. But holiday 2008 is right around the corner, and seasonal peaks can be destructive to your distribution center without the right survival strategies, says operations expert Sam Flanders....
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Warehouse KPIs: Who’s In Your “Fav Five?”
Feb 12, 2008 12:04 PM, By Rene Jones
As a distribution professional, you have several key performance indicators you are always aware of. The operations and fulfillment field includes many KPIs--quantifiable measurements that reflect the success factors of an organization.
But which warehouse KPIs are in your “Fav Five?” Here are mine, in descending order.
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8 Things An ELS Vendor Will Never Tell You
Feb 5, 2008 12:59 PM, By Michael Droske
A daily battle goes on in distribution centers and manufacturing plants all across the country between unmotivated workers and the supervisors that lead them. The supervisor wants them to work harder but typically isn’t sure how to make that happen. ...
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Fairytale Brownies on seasonal staffing
Feb 1, 2008 12:00 PM, By Jim Tierney
Multichannel merchants typically have to have their holiday season staff in place before the fall. How do they do it? We asked Phoenix-based Fairytale...
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Tale of Two Facilities , Part Two
Jan 15, 2008 3:31 PM, By Sandy Stephens
Last week we discussed the comparison of two distribution centers of the same corporation who followed the same approach to process improvement and labor management, but with very different results. ...
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Managing Improvement: A Tale of Two Facilities
Jan 8, 2008 9:14 AM, By Sandy Stephens
Johnson Stephens Consulting was engaged to assist the development of a labor management system for a multibillion-dollar corporation with two distribution centers. ...
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Give me the Goods
Jan 1, 2008 12:00 PM, BY CURT BARRY
Inventory is most likely the largest balance sheet asset in your company. How well you plan, purchase, and manage your inventory largely determines your...
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Victoria's Secret's DC woes mount
Jan 1, 2008 12:00 PM, Jim Tierney
Problems with its new distribution center continue to plague Victoria's Secret Direct. Because integration issues in the DC are preventing the women's apparel merchant from meeting expected volume, it is reducing catalog circulation to suppress demand....
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Warehouse ROI Reality check
Dec 12, 2007 9:29 AM, By Rene Jones
“People are our most important asset!” You see that statement on the walls of companies in every industry. Well, I am here to tell you that statement is not correct--especially in your warehouse! Because if you have the wrong people, doing the wrong things, how is that considered an asset to your company? ...
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The Perfect Order Equation
Nov 28, 2007 8:48 AM, By Rene Jones
I need that shipped overnight! I need that delivered today! I do not want to pay a restocking charge!...
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When an industry term is on the tip of your tongue, or when you come across jargon that's new to you, the words and definitions you need may well be right here. Go to the warehouse glossary here.
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