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Focusing on the shipping and package delivery of orders from catalogers, retailers, Web marketers, and multichannel merchants.

Postal reform: a rate hike every May
Apr 1, 2008 12:00 PM, Jim Tierney
The postal reform bill passed in late 2006 does mean that rate hikes should be much more manageable, since they are tied to the CPI (Consumer Price Index)....
GETTING YOUR GOODS ACROSS THE GLOBE
Mar 1, 2008 12:00 PM, BY ROB MARTINEZ
One Day it Happens: Your first international order. You didn't market to that country. You didn't solicit the business. But here it is. And you have to...
MAKING A RATE CASE
Jan 1, 2008 12:00 PM, BY ROB MARTINEZ
When your shipping costs go up, it would be nice if you could just pass that increase along to your customers. But you can't: Multiple studies show that...
Ship-Shape
Dec 1, 2007 12:00 PM, BY JENNIFER LONOFF SCHIFF
Touch of Class didn't have the worst return rate, but 11% was bad enough. So the home decor cataloger started a quality assurance program. And it has...
15 Tips to Combat Parcel Rate Increases
Nov 28, 2007 8:36 AM, By Curt Barry
All the parcel carriers will complete their 2008 pricing announcements in the next few weeks. Given the size of the increases announced so far, multichannel companies need to look at all options open to them and develop short and long-term strategies to reduce the impact....
The Fulfillment Doctor on… The Price of Free Holiday Shipping
Oct 31, 2007 10:39 AM, By Curt Barry
What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers? ...
Port Tracker: Container Traffic Drops Below Last Year
Oct 24, 2007 11:44 AM
Traffic at the major retail container ports dropped below last year’s levels late this summer, and the peak monthly volume for 2007 is expected to fall slightly below last ...
Setting S&H fees
Aug 1, 2007 12:00 PM, By Heather Retzlaff
When it comes to shipping and handling fees, one thing is clear: Consumers expect to pay a fair price for the delivery of their purchases. But they don't want to do any work....
SPOTLIGHT ON NCOF
Jul 1, 2007 12:00 PM
This month, George Mollo, president of Nanuet, NY-based consultancy GJM Associates talks about what you must know about your inbound freight costs....
As LTL rates go up, it's time to revisit your contracts
Jul 1, 2007 12:00 PM, By Raymond Nieuwenhuizen
Many less-than-truckload (LTL) shippers do not fully understand how much they are overspending. With the right tools and guidance, however, they could...
Five Tips for Lowering Shipping Costs
May 1, 2007 12:00 PM, By Colleen Paulson
Ensuring that you do not overpay on your small-package shipments can seem like a monumental task. Carriers such as FedEx, United Parcel Service, and DHL charge significantly more for residential shipments. Using the U.S. Postal Service is often a less expensive option, but delivery can take significantly longer, with fewer tracking options. ...
Live from NCOF: Negotiate Your Way to Lower Shipping Charges
Apr 30, 2007 6:12 PM, By Mark Del Franco
Five Tips for Lowering Shipping Costs
Apr 11, 2007 11:20 AM, By Colleen Paulson
Ensuring that you do not overpay on your small-package shipments can seem like a monumental task. Because of the extra expense incurred in residential deliveries, shippers such as FedEx, United Parcel Service, and DHL charge significantly more for residential shipments. ...
Expedited-Mail Provider Offers Money-Back (Times Four) Guarantee
Apr 1, 2007 8:06 PM, By Jim Tierney
In light of the sizable price increases contained in the pending rate case for Standard Mail flats, the category affecting most catalogers, plans for cost-cutting options are in full swing. One way, perhaps, catalogers can reduce costs is to use expedited mail service from Atlanta-based MailExpress...
USPS Rate Hike: Softening the Blow
Apr 1, 2007 12:00 PM, By Dana Dubbs
No matter how much you read about the expected postal rate changes, if you're like most other mailers you're still seeking the answer to one question:...
Tips, How-To's, & Best Practices in....


GLOSSARY

When an industry term is on the tip of your tongue, or when you come across jargon that's new to you, the words and definitions you need may well be right here. Go to the shipping glossary here.


PRIMER

Whether you're just getting started or you need a refresher, the articles below can help you get back to shipping basics.





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